10 frequently asked questions about us
What are the seating options?
You can choose from a part-time desk (our Co-Working Package) or a Full-time desk (Community Package), with your minimum commitment is just one month. You can change between packages at any time, giving you complete flexibility and minimizing your risk.
What else do I get with my desk?
We wanted to make our pricing simple and transparent, so there are no hidden costs. All allowances (printing and meeting rooms) are bundled in, as is cleaning, wifi, internet, showers, linen service, mail handling, outgoings – everything.
This way you know exactly how much you’re paying this month, next month – always.
Who are the other members?
We strongly believe that creativity and innovation come from being part of a diverse community of Start-Up, Scale-Up, and Grown-Up businesses – all working on growing great businesses and in their own way making a dint in the universe.
How can I access the space?
24/7 for the Collaborator Packages (full-time desks) and business hours for the Co-Worker package.
What's the Vibe like?
We work hard to make this a place where businesses flourish and you’ll have the room to grow. We err on the side of creating a relational and constructive, vs a social and disruptive space. Events are run once or twice a week that encourage Collaborators to meet, share and help each other. Of course, we periodically have social gatherings, but we’re careful not to distract you from what is really important.
What events does LaunchPad offer?
Community Oriented – Our Shout (Friday drinks), RUOK day, Grand Final pre-party, Dog day out and more.
Capability Oriented – Tech Cafe, Word-press meet up, brown-bag lunch (skill builder) and more.
External events – Smart 100, Kingdom builders and other events that our community is welcome to attend.
Do we offer a trial period?
Our 3-day trial offer is a great way to get to know the space and try it out for size.
Click here to find out more and book.
How is the Wi-Fi connection?
We currently have two uncontested fibers into LaunchPad – our primary running at 1-Gbs and a back-up running at 100mbs. There are gigabit wired connections to most desks and a gigabit roaming wifi network throughout the LaunchPad cluster.
What type of coffee is provided?
We currently have a top of the range Carimali coffee machine with over 15 recipes for chai lattes, hot chocolate, Cappuccino and more. We also stock a variety of herbal, green and black teas.
What is the community like?
We work hard to curate a community of like-minded founders and business owners. There are lots of people we say ‘no’ to (because we know who’ll be happy and who won’t be at LaunchPad). We know we’re getting the community about right since we’ve never had a theft (our Collaborators are watching out for each other) and every week we have constructive suggestions in our suggestion box (so our Collaborators are plugging into the Community).